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Instructor Support


Support Hours

In order to provide the best experience for our customers, we've upgraded our support schedule:

Self-help via Knowledge Base:24/7

Chat:24/7

Email:24/7

Instructor Phone:M-F 8AM – 8PM ET

To find answers to your most common questions consult our Knowledge Base articles.

Frequently Asked Instructor Questions

Some of the questions most frequently asked by instructors are listed below. If you can't find the answers to your questions, you can contact us using the information to the right.

General Questions

Installation and System Questions

Access Codes and Login Information

Course Management

Grading

What if my question isn't here?

Always Learning